General FAQs

Can you prepare prior year taxes or do amendments?

Can I get a head start on filling our documents?

Can I pick up a packet before my appointment?

 

Can you prepare prior year taxes or do amendments?

Yes, but our primary focus will be the 2023 return. If you need a prior year's return to be done, or an amended return, it may require a second appointment. Please contact the site to see if a second appointment is needed. Click for  IRS guidance on filing prior year taxes.

 

Can I get a head start on filling our documents?

Yes - Forms are available for Items and Forms Needed for an Appointment.

 

Can I pick up a packet before my appointment?

Yes - All the appointment locations have or will have packets available for pick-up.

• Some are available only when the site is doing taxes, e.g., Eugene Public Library will be doing taxes on Monday and Tuesday, so their packets will be available on the first floor near the check-in table.
• Others have packets available when the facility is open, for instance, Willamalane and Fern Ridge Library.
• REMINDER:  PACKETS SHOULD BE FILLED OUT PRIOR TO YOUR APPOINTMENT, AS YOU MAY NOT HAVE ENOUGH TIME TO COMPLETE BEFORE YOUR APPOINTMENT AND YOU MAY LOSE YOUR APPOINTMENT IF THE LOCATION CANNOT ACCOMODATE YOU.
• Walk-in appointments will be given a packet to fill out at the time they obtain a same-day appointment.  Very important to be sure to bring all relevant tax documents with you, proper ID, and social security cards or ITINS to walk-in sites as you may lose your time slot if you do not have time to return home to get them.